"Leading Fiji to Economic Sucess"

Returning Damaged Bank Notes

We work very closely with commercial banks to maintain the highest quality of banknotes in circulation at all times.

This is to ensure the public have confidence when using Fijian currency and have access to excellent quality, clean and authentic banknotes thus making it extremely difficult for counterfeit banknotes to be circulated.

Mutilated banknote means a genuine banknote that is no longer fit for circulation and use by the public in accordance with the quality standards as set out by the RBF. This type of banknote must be returned either directly to the RBF or via a commercial bank.

A mutilated banknote may have any one or more of the mutilations as illustrated below:

Type of Mutilation

Mutilation Description

Soiled

General distribution of dirt across the entire banknote.

Graffiti, Stains or marks

Drawings, wordings, numbers written on banknotes. Localised dirty marks/patches on the banknote.

Repaired

Part(s) of banknote joined by taping or gluing.

Crumpled

Banknote being pressed or crushed into many folds or creases which damages the structure and texture of the banknote.

Wet

Banknote damaged due to washing, rain or flood waters.

Hole(s)/Tears

Banknote damaged by paper punch holes or other tears.

Worn ink

Banknote with faded ink, making the images and wordings blur on the banknote.

Missing Security Thread and Foil Features

Banknote with the security thread removed.

CLAIMS FOR DAMAGED BANKNOTES

We offer a claims service for damaged banknotes that fall into the following categories:

1.TORN or BURNT banknotes where more than 33 percent of the banknote is missing

2. MUTILATED banknotes which may have signs of:

  • Significant damage that creates doubts of authenticity of the banknote
  • Exposed to excessive soiling and/or discoloration resulting from stains and graffiti leading to the banknote designs and security features not easily recognised

A MUTILATED/DAMAGED/OLD DESIGN banknote claim form must be completed and returned with the banknote in a sealed envelope to the RBF via a commercial bank or by post addressed to:

RBF
Pratt Street
Suva

For more information on damaged banknotes please contact us on 331 3611 (8:30am – 5:00pm Weekdays)

Email: info@rbf.gov.fj

Percentage of Banknote Missing

Valuation

Up to 33 percent of banknote missing

Full value to be paid.

50 percent of banknote missing

50 percent of face value to be paid.

More than 50 percent of the banknote is missing

No value to be paid.